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Speciality Coordinator Neurology, Stroke and Rehab
Band 4
Main area: Neurology, Stroke and Rehab
Grade: Band 4
Contract: Permanent
Hours: 25 hours per week (Part time, Flexible working)
Job ref: 279-6652018-JAN25
Employer: 279 University Hospitals Sussex NHS Foundation Trust
Employer type: NHS
Site: St Richards Hospital
Town: Chichester
Salary: £26,530 - £29,114 per annum, pro rata
Salary period: Yearly
Closing: 02/02/2025 23:59
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, ambition, and values that have embodied the NHS for over 70 years.
Our hard-working, talented, and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto, and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.
Job overview
An exciting opportunity has arisen to join our fast-paced and vibrant administrative teams. We are looking for a part-time team member in our Neurology, Stroke and Rehab service. Supporting clinicians on a daily basis to enable them to meet the clinical needs of our patients, this is a varied and fulfilling role.
Main duties of the job
You will be providing a first-class administrative service dealing with patient enquiries, GP questions, supporting clinicians, chasing patient test results, to name but a few tasks, as well as ensuring all relevant information is recorded.
* Reviewing (Past) clinic arrivals/outcomes ensuring all actions have been completed on PAS
* Regularly reviewing/booking and validating from Consultants f/u pending lists
* Actioning CRB (clinic rebook) requests for Consultants leave and template changes
* Tracking and chasing of results/diagnostics/patient updates
* Review future clinics to ensure utilised, highlighting any unutilised/capacity issues
* Support typing and booking of appointments
* Supporting both the Directorate Support Manager and other colleagues as required
Detailed job description and main responsibilities
* Work without supervision, problem solve and take initiative where required.
* Act as the first point of contact between Consultants and their team, maintaining good communication with them and other staff in the department, as well as patients and members of the public.
* Dealing with face-to-face, telephone and email enquiries from patients, relatives, GPs, other departments within the Trust/community, and other hospitals in an appropriate, sensitive/diplomatic manner and as efficiently as possible, ensuring timely resolution/action.
* In the absence of the relevant consultant/s, medical or nursing team member, ensure that appropriate messages are taken or information escalated where appropriate.
* Communicate effectively with the teams on a timely basis ensuring robust systems exist so that staff feel informed.
Person specification
* Experience of Medical administration
* Experience of working in a multi-faceted team
* Experience of working in a clinical admin team
Important information for applicants
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigration eligibility criteria.
Closing adverts early: Please apply as early as you're able for this role. In the event of exceptional interest, we may close adverts earlier than specified.
UHSussex reserves the right to close the role early if we receive a high volume of applications.
Further Information: For help with the application process for non-medical vacancies only, please contact the Resourcing Team by Email: uhsussex.non-medicalvacancies@nhs.net
Name: Dee Humphris
Job title: Operational Manager Neurology, Stroke and Rehab
Email address: dee.humphris@nhs.net
Telephone number: 07795 256074
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