Senior Client Service Representative
Location: Kingston upon Hull
Salary: £35,000 per annum
Sector: Human Resources & Professional Support
Job Type: Permanent
Hours: Full Time
Date Listed: 02/08/2024
Reference: CH-24399
Senior Client Service Representative – Hull – Up to £35,000 plus Hybrid Working
Chase & Holland are proud to be working with a market leading business who are currently seeking an enthusiastic and dedicated individual to join their team as a Senior Client Service Representative. This is a truly exciting opportunity to join a successful and forward-thinking business, playing a pivotal role in overseeing customer relationships and managing the process of commercial contracts to ensure requirements are met.
Benefits:
* 26 days annual leave plus bank holidays
* 35 hour working week (1:30pm finish every Friday)
* Pension contribution up to 11%
* Private health care scheme
* Hybrid and flexible working
* Seasonal company events
Senior Client Service Representative Responsibilities:
* Working closely with the Client Service Manager to effectively oversee the daily running of your allocated area of responsibility
* Applying standard working practices and utilising in-house management tools to ensure a smooth and effective process
* Leading on projects by planning, prioritising, tracking and reporting in order to meet the necessary and agreed requirements
* Building and maintaining client relationships within your area of responsibility
* Utilising KPI and performance information to produce reports and lead monthly review meetings
* Providing key support to the client through appropriate checks to ensure brand consistency is maintained throughout the project range
* Carrying out relevant financial aspects such as preparation of quotes, PO’s and assessment of costs to ensure they align with agreed rates ahead of billing
Required Skills & Experience:
* Proven experience within a similar customer-focused/project management based role
* Strong analytical skills with the ability to effectively assess, review and act on information
* Ability to work collaboratively within a team, supporting and motivating fellow colleagues
* Excellent communications and interpersonal skills
* Solutions focused and able to forward-plan
If you are interested in finding out about this exciting Senior Client Service Representative opportunity, please click ‘apply now’.
#J-18808-Ljbffr