Job Description
A fantastic opportunity has arisen for an efficient, organised Scheduler / Care Co-ordinator to join a well-established team covering the Weston super Mare, Clevedon & Burnham on Sea areas.
The Scheduler / Care Co-ordinator role is full time 40 hours, based at our office on Worle High Street. The working hours are 08:30 – 17:00 Monday to Friday.
Salary: £23,000 - £25,000 annually.
The Role:
1. Organise and coordinate all schedules and staffing requirements including templating of long term visit schedules.
2. Plan and allocate care time to appropriate Care Professionals, giving due regard for the particular needs of the individual and the skills, attributes and interests of the Care Professional.
3. Ensure that the Care Professionals' rotas are organised and sufficiently well planned, taking into account travel/waiting time and routes.
4. Ensure all staff and clients are aware of working schedules.
5. Liaise as necessary with partner professionals and organisations (e.g. social workers, GPS, nurses) in respect of developing and delivering holistic, person-centred packages of care.
6. Work with recruitment personnel to ensure sufficient current and future staffing levels.
7. Be responsive to changes in the schedule and liaise with Care Professionals, clients, family members, representatives and health and social care professionals.
8. To undertake any support or admin duties as required by Franchise Owner or Care Manager.
9. Take part in the On Call out of hours’ rota as required.
Qualifications
The Person:
10. Someone who likes a challenge and enjoys finding solutions to puzzles
11. Highly resilient and positive with excellent communication skills
12. Computer literate (Word, Outlook, Excel etc)
13. Good clear telephone manner
14. Experience in office administration
15. Experience in Health and Social Care
16. Ability to remain calm and professional when dealing with clients and families
17. Ability to work well independently as well as part of a team
18. Knowledge of the local area desirable
Additional Information
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
This role is UK based and the right to work in the UK will need to be established as part of the recruitment process.
Job Application Closing Date: 01/12/2024