Clinical Responsibilities:
As a member of the AWP BNSSG Sequoia, the post holder will provide a high-quality service to people suffering from complex mental health problems, particularly those with complex emotional needs (CEN/PD) associated with the diagnosis of Personality Disorder, such as attachment, interpersonal difficulties, and emotional intensity. This will include specialist assessment to determine the most appropriate treatment. The post-holder will work closely with both internal and external stakeholders in the ongoing development of the service, delivering group and individual treatments.
The caseload will include people with significant complexity and risk. The post-holder will provide specialist supervision and consultation for mental health professionals working with people with CEN/PD as required. They must comply with their profession's regulatory requirements, ethics, and code of conduct, and work within AWP's policies to manage care pathways and risk.
Work within AWP's procedures for Safeguarding Children and Vulnerable Adults. Participate in regular clinical supervision and demonstrate respect for the experiences of the people accessing our service. Contribute towards the local clinical framework, e.g., care programme approach (CPA) and take on care coordination/key working responsibilities as needed.
Clinical Administrative Responsibilities:
Keep appropriate electronic records of clinical interventions and provide data reporting on clinical activity. Complete clinical administrative responsibilities needed for the appropriate clinical frameworks, e.g., CPA.
Training/Education/Research:
Provide training around working with people with CEN to a range of mental health professionals from various backgrounds (including experienced clinicians as well as unqualified staff). Provide training to professionals from other agencies as requested (e.g., housing). Contribute to the learning and skills development of pre and post-registration/qualification students, trainees, novice practitioners, and new team members.
Undertake MBT Basic and Practitioner training, if not already completed, and work towards practitioner status linking with existing trust MBT services. Maintain awareness of relevant developments in MBT and in working with people with CEN, including research, theory, and best practice guidelines. Disseminate information to clinical and management colleagues as needed. The post-holder will contribute to the evaluation of aspects of the service, including agreeing and using appropriate outcome measures, data input, and analysis with appropriate supervision. Keep up to date with statutory and mandatory training and maintain appropriate continuing professional development activities.
Integrated Governance and Policy:
Contribute to the clinical governance agenda in Sequoia and disseminate best practices in working with people with CEN within Sequoia and wider partners. Participate in relevant audit projects, particularly in relation to the local CEN pathways. Maintain and develop knowledge, experience, and competence in psychological therapies for people with CEN in line with regulatory and governance guidelines. Participate in the performance appraisal/supervision process and ensure that you understand all the key governance requirements, policies, and standards for your services, communicating these to your team.
People Leadership and Management:
Provide inclusive, compassionate, and effective leadership for your team by setting a clear vision and direction. Develop a culture and environment where staff are encouraged and supported to deliver high-quality services and innovate. Encourage your team to feel able to raise concerns openly and safely.
Promote equality of opportunity in service delivery and employment, ensuring no person receives less favorable treatment on the grounds of gender, marital status, race, religion, creed, color, nationality, ethnic or national origin, sexual orientation, or disability. Support prompt recruitment by identifying vacancies to the AWP Recruitment Team as soon as they arise and participate in the selection and effective induction of new team members.
Ensure all team members have a positive introduction to the team and a well-supported first year. Cascade key messages in your team and encourage suggestions. Show appreciation to your team when they do good work and support them when they are struggling.
Consider the individual needs of team members for a healthy work-life balance and support their needs by providing flexible ways of working. Support all team members to keep their mandatory and statutory training up-to-date and identify their learning and development needs, ensuring everyone has an up-to-date personal development plan (PDP).
Ensure each team member has at least an hour of supervision (one-to-one meeting) each month, which may include both managerial and clinical supervision. Ensure all team members receive a constructive assessment of their performance each year and set SMART objectives for the coming year. Seek support from the HR Team to address any concerns regarding discipline, supporting a just and restorative culture.
Take prompt action regarding serious concerns and ensure clear plans are in place for less serious problems. Act as a positive role model, encouraging team members to feel equal while working within clear frameworks and policies.
Promote effective use of bank and agency nursing staff, providing a safe and effective service, complying with regulatory standards.
Performance and Information Management:
Ensure that you and your team understand all the agreed key performance indicators for your service, particularly relating to outcomes and essential standards to be met. Ensure that you and your team understand data quality standards and that all necessary records for your service are maintained and reported. Ensure that you and your team understand all the clinical and business action plans relevant to your services.
Service Development and Planning:
Actively seek opportunities for improvement for the services provided by identifying research evidence and best practices elsewhere, interpreting/translating, and facilitating adaptation for AWP. Analyze and interpret data to inform the strategic direction of the services provided by your team.
Ensure multidisciplinary involvement and the use of quality improvement (QI) techniques in service improvement by negotiating shared solutions, facilitating the resolution of complex or contentious issues, and managing conflict into constructive outcomes. Ensure effective risk identification, analysis, mitigation, and management within your services, encouraging all team members to be aware of and manage risks.
Stakeholder Involvement:
Ensure that you are aware of the many stakeholders to your services (your key stakeholders will include all members of your multi-disciplinary team, other teams, service users, families, carers, local communities, other statutory agencies, and other healthcare providers). Develop and maintain positive relationships with your key stakeholders, including proactive communications to ensure full involvement and engagement in the delivery of services and aims and objectives. Implement and lead effective two-way communications to ensure that the service areas are responsive to the needs of patients/service users and external pressures.
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