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Our client is looking for a service advisor for their multi-franchise dealership in Tunbridge Wells. If you are looking for a new role in a business that looks after their team, rewards exceptional performance, and works closely with you to develop your career, this could be the role for you. Please take a look at the information below and apply.
Qualifications
Essential:
1. G.C.S.E. English at Grade C or equivalent
2. Certified proof of competency in accordance with FSA regulations for selling insurance or willingness to undertake training
Desirable:
1. NVQ/SVQ levels 2 and 3 in Customer Service
Skills Required
Essential:
1. Able to work efficiently with the public
2. Able to convey information clearly & succinctly whether verbal or written
3. Able to establish effective working relationships with varied personnel
4. Able to work independently demonstrating initiative and pro-activity
5. Able to demonstrate sensitivity, diplomacy, and tact
6. Able to persuade, negotiate, and influence others
7. Flexibility to cover absences of similar role
8. Basic computer skills
Desirable:
1. Some mechanical knowledge
2. Word processing/spreadsheet skills
Personal Attributes
Essential:
1. Smart appearance
2. Excellent telephone manner
3. Able to maintain confidentiality
4. Ability to sometimes deal with difficult, impatient, or distressed people
5. Efficient and well organized
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