What will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
* Achieve personal KPI‘s and revenue objectives with target customers
* Accurately identify parts to meet the customer sales requirements
* Utilise all product promotions effectively to achieve specific targets set
* Identify and leverage potential sales opportunities within customer base
* Maintain own product knowledge and awareness of competitor activity
* Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
* Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
* Provide timely communication to customer on their credit status
* Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
* Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
* Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
* Ensure the proper and accurate use of all systems to search and order parts
* Complete all required documentation accurately and promptly
* Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual