Receptionist – Middlesbrough (North East)
Hey Baby 4D is a private 4D ultrasound clinic based in Middlesbrough, in the North East of England. We are currently seeking friendly and empathetic receptionists, who are looking to work in a healthcare environment for part-time hours. You will be working in a brand new state-of-the-art clinic.
Job Description – Receptionist Middlesbrough (North East)
You will promote a patient-focused approach to customer service; helping to maintain a friendly, professional and clean environment. You will be required to undertake a range of duties using sensitive information and will act as the patient’s advocate, maintaining their dignity at all time.
We will support your development; providing you with a range of training related to healthcare and customer service.
This is a part-time role for 15 hours per week. You must be flexible to work some evenings (up to 8pm) and weekends.
Receptionist Responsibilities
* Greet customers and their guests
* Ensure customers are treated with respect and empathy, receiving a friendly service, adhering to our organisational values
* Take payments for the services and products provided
* Upsell additional products and services
* Book appointments for customers
* Answer phone calls and respond to emails professionally
* Provide a chaperone service where necessary
* Attend all training prescribed by the Registered Manager, working towards your own continued professional development
* Any other duties commensurate with the pay grade, seniority and expertise of the role
* Maintain high standards of cleanliness and hygiene throughout the clinic at all times
What we look for and what we provide
We are looking for someone with strong service and communication skills. Ideally with some sales experience working in a fast-paced environment. You are willing to learn and develop, and work well in a team. Basic computer skills are required.
We offer competitive pay, pension contribution, comprehensive healthcare and customer service training, and promotion opportunities for the right candidate.
We will do our best to respond to every application with feedback.
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