Portview Belfast, Northern Ireland, United Kingdom
Talent Manager & Early Careers @ Portview
We create extraordinary spaces, experiences and finishes that transform great ideas into exceptional realities. It is this passion for perfection that drives us to deliver fit-out projects of the highest standard for some of the world’s most prestigious brands.
With 50 years of fit-out experience, we have the people, the expertise, and the relationships to deliver across a wide range of sectors. From luxurious flagship stores to complex stadia, we are creating the extraordinary.
What we will deliver
* Industry competitive salary and a performance-related bonus
* Private medical insurance, income protection, and death in service insurance.
* There are further benefits which can be added via our in-house benefits platform.
* CPD - a person centric development plan with your line manager with regular reviews.
* Training - we have our own in-house training co-ordinator and training software to help you keep on top of your own personal development.
* Dedicated in-house Occupation Health and Wellbeing specialist.
Please note this is a contract role for an initial 3 month (14 week) period.
We also require the applicant to be based in Belfast.
The Opportunity…
The IT Support Technician will predominantly work in assisting day to day support issues, but with the experience and responsibility to resolve more complex incidents and problems. Overseeing the Service Desk, ensuring helpdesk tickets have been logged properly with all notes, progress and required actions accurately input and assigned will be a daily requirement within this role.
* Manage Streamline service desk, monitoring support tickets and solving issues. Escalating tickets to Nitec and working with Nitec support staff where applicable.
* Deploying and supporting large numbers of Windows PCs, iPads and iPhones and other specialist equipment, ensuring that systems are ready for use and operating safely and correctly.
* Active Directory management – users, security groups, distribution lists.
* Ensure asset list is kept up to date with all company owned hardware.
* Facilitate the repair or replacement of iPads, iPhones, computers and peripheral equipment.
* Maintain the hardware and software audits; order consumables and other equipment.
* Perform any other reasonable duties specified by the Head of IT from time-to-time.
* Assist in creating a structured approach to rolling out new hardware and software.
* Install new software and hardware and ensure latest software upgrades are implemented.
* End user engagement / training when required.
* Assist in creating and maintaining user accounts and mailboxes.
* Management of Office 365 products - User licence assignments and inTune management.
Who we would love to work with us...
* Proven work experience in IT Support or support technician role.
* Recognised IT qualification.
* In depth knowledge of Windows operating systems.
* Able to think creatively and problem solve.
* Works well with others to achieve results.
* Adaptable communication skills.
* Knowledge of Apple Business Manager.
* Knowledge of ISO 27001.
We welcome your application. If you would like further info, feel free to contact Barry our Talent Manager, and he will be happy to help you.
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries
Construction
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