Company Description
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Beacon Victim Care Service
Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.
Job Description
As a Beacon Support Worker working with Anti-Social Behaviour, you will ensure that victims of anti-social behaviour (ASB) are fully supported through both the Criminal Justice process and any Anti-Social Behaviour resolution processes to enable them to provide evidence of offending behaviour and to seek a satisfactory resolution. This includes navigation, advice, guidance and advocacy through multi-agency partners to seek solutions to long-standing issues.
In addition to this, you will ensure referrals to appropriate agencies are completed to promote victim resilience, recovery and long-term wellbeing. You will represent us at community partnership meetings and forums, and will ensure the victims’ voice is amplified in the appropriate settings.
An important part of this role is helping victims navigate the ASB Case Review process if they are eligible to trigger it. This involves being an advocate for victims in multi-agency meetings, as well as explaining the process to them so they can engage as an informed participant. The post involves some other regular multi-agency meetings across the county, and attendance at community events to raise awareness of support available.
Qualifications
What does good look like for this role?
* The ability to act as an advocate for the rights of victims of ASB, delivering support to victims through a case managed approach and becoming the primary named contact throughout the service user’s journey.
* The ability to build and sustain high-quality relationships with service users and multi-agency professionals to devise and develop a problem-solving approach to long-standing and ongoing harms.
* Able to identify and advise on interventions that will support a cope and recovery strategy and ensure referrals made are reviewed with subsequent actions delivered to satisfaction.
* The ability to be agile, attending and working from partner agency offices and in the community.
Additional Information
Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3611U in your message so that we can identify the opportunity.
* Salary: £27,716 per annum
* Hours of work: Full time, 37.5 hours per week
* Contract: Fixed Term - until March 31st 2026 (possible extension if further secured funding)
* Flexibility: Flexible working options available, where service delivery allows - blended approach of office working, home working, and occasionally supporting with visits across Hertfordshire.
* Closing Date: 14th April (However could close earlier if sufficient quality applications received)
* Interviews: TBC
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this role.
Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with a few exceptions. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
*Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check.
*Access to work is 25 minutes from King's Cross Station.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
Proactive Recruitment Strategy: We are proactively recruiting to build a pool of pre-cleared candidates for future vacancies, for some of our opportunities. While we may not be able to offer an immediate role, successful applicants will undergo all relevant pre-employment checks, enabling them to join our workforce promptly when a position becomes available. This approach is based on expected leavers over the coming 3 month period and ensures a smooth transition into the team as opportunities arise.
AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.
Catch22’s Commitment to Ban the Box
Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the opportunities Information Pack for more information.
Catch22 Justice requests no contact from agencies or media sales
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Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
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