Role: Corporate Security Officer Shift Pattern: 06:30-10:30 & 17:00-21:00 Spilt Shifts Monday to Friday Pay: £12.00 per hour Location: Kent, CT5 Company Overview: Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks. The role of a Corporate Security Officer combines security and customer service to create a safe and welcoming environment for visitors and staff. Here is a breakdown of the core duties and essential skills required for the role: Key Duties 1. Visitor Management Welcome and greet all visitors professionally Control access to the building, ensuring only authorized personnel and visitors enter Notify the relevant personnel of visitor arrivals and assist with any visitor needs Retain local knowledge of in house contacts 2. Record Keeping and Compliance Maintain accurate entry and exit records, ensuring compliance with security protocols Keep logbooks and registers up to date to ensure accuracy and accountability 3. Communication Answer incoming phone calls promptly, addressing inquiries and providing assistance Send emails to clients and assist with administrative tasks as needed 4. Safety Monitoring Monitor and ensure all visitors sign in and out as required Alarm management set and unset Conduct regular patrols of the premises to identify and address any security or safety issues Unlock the site on time ready for clients Lock the site once a patrol has been completed and the site is empty Access control ID pass checks in the morning and evenings Essential Skills and Experience Professional Appearance: Present a well-groomed, professional appearance to inspire confidence in visitors. Customer Service Orientation: Exhibit strong customer service skills to handle visitor needs courteously and effectively. Communication Skills: Strong verbal and written communication skills are essential for addressing inquiries and coordinating with staff. Proactive Mindset: Demonstrate a proactive approach, with a strong work ethic and problem-solving attitude. SIA Licence: Possession of a valid SIA (Security Industry Authority) licence is required. This role requires a blend of customer service, administrative duties, and security-focused responsibilities to ensure the smooth operation and safety of the buildings front-of-house areas. City Group is committed to fostering a diverse and inclusive workplace. We welcome applications from all candidates, regardless of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age