Fixed Term Contract role in Human Resources.
Located in London - Hybrid, Leeds - Hybrid.
Senior Manager, Risk and Operations, People Team
Hybrid Working at either our iconic office in Morley, Leeds or in Kings Cross, London, and virtually via Microsoft Teams.
Your new role At NewDay
Reporting to the Head of Employee Relations, Operations + Governance you will lead and empower the People Operations team, ensuring they have the skills, competencies and development to deliver an exceptional colleague experience across the business. You will also lead the delivery of the People Team risk and governance requirements in line with the NewDay risk management framework and 3 Lines of Defence model, together with ongoing management of the Senior Manager and Certification Regime (SMCR).
What you’ll bring
We need knowledge, experience + expertise in:
* Previous experience of leading and motivating a small HR Operations team in a fast-paced environment.
* Solid understanding of HR practice and principles across all subject areas.
* Excellent attention to detail with an analytical mind-set.
* Confident and professional communicator, with an ability to engage across all levels of the organisation.
* Structured and organised approach, and the ability to work autonomously to analyse and articulate key requirements.
* Passion for change and desire to identify and implement improvements.
* Experience of developing and implementing procedures, and running operational processes.
* Able to prioritise workloads and delegate effectively, whilst giving constructive feedback and coaching.
* Used to handling multiple collaborator relationships with conflicting deadlines, and providing regular communication on current and future priorities.
* Pro-active behaviour that demonstrates initiative and positive work ethic to ensure activities are delivered to the required time.
* Willing to actively support the team with daily activities as and when required.
* An understanding of the way key People processes work and how controls can influence the effective management of risk.
And would love you to know or learn:
* Experience in delivering process and systems improvement, particularly using Workday.
* Knowledge of the financial services industry and of the unsecured retail credit industry, related risk management, regulation and practices.
* Some understanding of FCA, SMCR and legal requirements related to consumer finance.
* An understanding and/or experience of Operational Risk Management.
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