German Speaking Travel Support (Hybrid) Our client is one of the world’s largest online travel guidance company that offers online hotel reservations and bookings for transportation, lodging, travel experiences, and restaurant. They are in search of a German Speaking Travel Support Representative that will cooperate with customers to determine their needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations. What's in it for you : £13/hr pay rate Hybrid schedule 8 AM - 4:30 PM shift Free parking lunch for on-site shifts Responsibilities: Handle and resolve customer complaints Canceling and modifying reservations by phone Corresponding courteously & professionally in email, chat and calls interactions Recording accurate booking information, customer inquiries, interactions, and details of actions taken into various in-house software solutions Requirements and Skills: 1 years of relevant customer service, operations, or reservations experience Must be fluent in German and English Experience with relevant applications like Salesforce, Zendesk, Facebook, Twitter, Microsoft Office suite, etc. Excellent interpersonal and communication skills (verbal and written) There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too. Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.