Job Overview: The Breakfast Host is a vital role within at Ibis Budget Manchester Centre, responsible for creating a welcoming atmosphere for guests during breakfast service. This position requires excellent customer service skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Key Responsibilities: Greeting Guests: Welcome guests as they arrive for breakfast, ensuring they feel valued and comfortable. Menu Knowledge: Have thorough knowledge of the breakfast menu offerings to assist guests with their selections and answer any questions regarding dietary restrictions or preferences. Buffet Management: Oversee the breakfast buffet setup, ensuring that food items are stocked, fresh, and presented attractively throughout the service period Customer Interaction: Engage with guests during their meal, checking in on their satisfaction and addressing any concerns or requests promptly. Cleaning Duties: Maintain cleanliness in the dining area by clearing tables, sanitizing surfaces, and ensuring that all areas are tidy throughout service. Collaboration with Staff: Work closely with the team members to ensure smooth operations during breakfast hours. Job Requirements: Previous experience in a customer service role within the hospitality industry (Not essential) Strong communication skills and a friendly demeanor are essential for interacting with guests effectively Ability to multitask and remain organized in a busy environment while maintaining a positive attitude Flexibility to work early morning shifts, weekends, and holidays as required. Skills Needed: Excellent interpersonal skills to foster positive relationships with guests and team members. Basic understanding of food safety practices related to buffet management. Benefits: ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more) Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) Hotel discounts for your Friends and Family Training & Development International career opportunities Birthday Bonus (Extra break on your birthday) Employee Assistance Program: support your wellbeing in your professional and personal lives Recommend a Friend Incentive Pension Scheme Our objective is simple: make you grow and give you the spark to unleash your personality AMRT1_UKCT