Job Description
Technical Assistant
Location: Craigavon
Salary: £30k - £35k
Job brief:
We are seeking a proactive and detail-oriented Technical Assistant to join our team. Reporting to the Technical Manager, you will support the Technical and Quality Assurance functions within our fast-paced department. Your primary goal will be to assist in ensuring that all products meet customer expectations and maintain food safety standards.
Responsibilities:
* Assist the Technical Manager in maintaining the Quality Manual and systems to meet BRC standards.
* Liaise with customers and suppliers regarding any quality or food safety issues.
* Assist in the supervision of QA and Hygiene staff.
* Support the Production Manager and Supervisors in ensuring that production activities meet required quality standards.
* Complete and maintain QA related paperwork accurately and on time.
* Help manage technical audits and ensure they are carried out effectively.
* Contribute to continuous improvement initiatives to drive quality improvements.
* Collect samples and support the analysis of microbiological results.
* Address day-to-day quality issues and assist in resolving any anomalies.
* Assist with the HACCP team, including updating risk assessments, hazard analysis, and product flows.
* Ensure corrective actions are implemented and monitored.
* Help manage customer complaints in a timely and professional manner.
* Support Mass Balance and Traceability Exercises.
* Assist in the management of Raw Material suppliers and calibration schedules.
Requirements:
* Clean UK/EU driving license.
* A minimum of 1 year of experience in a quality or technical role within the food industry, or a recent graduate with a relevant food-related degree and a placement year in a quality or technical role.
* Relevant qualification in food science or a related discipline (e.g., Degree or HNC/D).
* Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
* Excellent IT skills and the ability to present information clearly and concisely.
* Ability to work well under pressure in a team environment.
* Excellent communication and positive interpersonal skills.