I am recruiting for a Scheduler for a growing company based in Uxbridge. The role is office based Monday to Friday 0830 – 1700. The salary is up to £30000 dependent on experience.
Job Description for this role:
* To coordinate a team of engineers, by planning and scheduling works accordingly as per requirements and updating the system.
* To prioritise urgent and important jobs to ensure these are completed within given timelines.
* To purchase some materials for jobs as well as organise and book in any access.
* To validate each job to ensure all relevant information has been added.
* To liaise with engineers on day-to-day jobs.
* To provide updates and/or recommendations to clients.
* To update client's and internal database/portals (daily task).
* To follow up on any outstanding works with clients.
* To add all new PPMs onto the schedule and keep control if any have to be moved/rescheduled, ensuring all are carried out within the contract year.
* Liaise with the team regarding any admin duties.
Essential Skills:
* Good customer service skills, both written and verbal, as most of the day he/she will be liaising with clients/customer service teams via email and telephone.
* Some knowledge/background within the Electrical/Fire industry.
* Ability to learn new skills quickly.
* Good organisational skills, work in a tidy fashion and pay attention to detail. Be able to adapt in emergency situations and organise for the correct response (i.e., reorganise pre-planned works).
* Ability to work within a team but also use own initiative without continuous supervision (once trained).
* Good geography skills.
* Good knowledge of basic financial costing and job constraints.
* Working well under time restraints and customer demands, with a good memory recall.
* To be flexible in supporting the division's requirements.
* Be proficient in MS Office (email, Excel & Word).
Nice to Have:
* Able to order parts from suppliers.
* Ability to write small quotes; training given.
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