Our client, a reputable Managed Service Provider (MSP) serving the public sector, offers Security solutions. They are currently seeking a permanent Service Delivery Manager to join their team:
If you are interested in learning more about this opportunity, apply today!
Responsibilities:
* Oversee service management
* Maintain client relationships
* Escalation Management
* Manage resources
* Continual Service Improvement
* Handle financial management
Required Skills/Experience:
* ITIL certification
* Experience in service management
* Background in working with MSPs
* Supplier management skills
* Good technical understanding - LAN, WAN, Cloud, etc.
* 5+ years of service management experience
Benefits:
* Health insurance
* Annual Leave
* Pension
* Unlimited Holiday
Salary:
* £55,000 per annum
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