Employer Birmingham and Solihull Mental Health NHS Foundation Trust
Employer type NHS
Site Little Bromwich Centre
Town Small Heath, Birmingham
Salary £26,530 - £29,114 per annum, pro rata
Salary period Yearly
Closing 06/04/2025 23:59
Interview date 15/04/2025
Band 4 Medical Secretary - OA CMHT East Hub - Little Bromwich Centre
Band 4
Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job overview
We have an exciting opportunity to join East Older Adult CMHT, part of Birmingham and Solihull Mental Health Foundation Trust.
As a Medical Secretary you will be a member of the multidisciplinary team, providing a comprehensive secretarial service to the Consultant Psychiatrist and members of the medical team, assisting them in achieving their objectives and to liaise with all relevant and appropriate services.
Main duties of the job
The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include:
1. Receipt of all correspondence
2. Booking of new patient appointments
3. Attendance at MDT weekly meetings
4. Audio transcription and text processing of clinical letters, reports and other correspondence as required by the medical team
To act as a focal point of contact and be responsible for the dissemination of information, messages and enquiries for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP’s, Social Workers, Service Users, Carers and any other appropriate external agencies.
Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work in the United Kingdom (UK)
Person specification
Training / Qualifications
* RSA II Typing/Text Processing plus significant relevant secretarial experience
* Educated in English ‘O’ Level or GCSE equivalent
* Amspar Diploma or equivalent qualification/experience
* Medical Terminology Qualification
* Experience of using RIO system
KNOWLEDGE AND EXPERIENCE
* Significant experience of Microsoft Office including databases /Word/Outlook/Excel, PowerPoint/Publisher
* Knowledge of good practice and system of work within secretarial/PA field
* Experience in working with people who suffer from Mental Health or other related problems
SKILLS
* Excellent written and communication skills
* Ability to work under pressure
* Ability to work alone or as part of a team
* Experience of dealing with a range of disciplines and agencies
PERSONAL QUALITIES
* Adaptability/flexibility and ability to cope with change
* Reliable and self-motivated
* To be empathic to clients' needs and communication barriers
Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process, you may be required to undergo a Disclosure and Barring Service (DBS) check, however, all cases of criminal record history are dealt with on a case-by-case basis.
All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your second week with us.
If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.
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