Helpdesk Coordinator – Livingston
📍 Full-time | Permanent | Monday - Friday, 9 AM - 5:30 PM | On-site
💰 Salary: Up to £26,000
Join a Company That Puts You First!
Are you a skilled Helpdesk Coordinator or a customer service professional eager to grow within Facilities Management?
This is your chance to join a company that values its employees, fosters a positive work environment, and rewards dedication.
Your Role:
📞 Be the first point of contact – handling inbound queries with professionalism and a friendly approach.
📝 Manage helpdesk requests – log, track, and ensure timely resolutions.
📅 Coordinate engineers & contractors – scheduling jobs and keeping clients updated.
🤝 Collaborate with key stakeholders – work closely with clients, contractors, and internal teams to ensure smooth service delivery.
📊 Support with admin tasks – including reports, quotations, and documentation.
What You’ll Bring:
✅ Helpdesk or customer service experience within Facilities Management (FM) or a related industry.
💻 Tech-savvy – confident with IT systems, Microsoft Office, and Teams.
🗣 Exceptional communication skills – both written and verbal.
⚡ Proactive and detail-oriented mindset – thrives in a fast-paced setting.
Why Join?
✨ A supportive, friendly team – be part of a workplace that genuinely values its people.
📈 Room to grow – opportunities for career progression in Facilities Management.
👏 Your hard work gets noticed – we appreciate and reward dedication.
💰 Salary: Up to £26,000.
If you're looking for a role where your skills matter and your career can thrive, we want to hear from you!
📩 Apply today