Our client, a well established, hugely successful, marine survey company, is currently seeking a Senior IT Support Engineer to join their busy IT department, located in Great Yarmouth.
This is a full time, permanent position, based in Great Yarmouth, working 37.5 hours per week.
There will be occasional travel to vessels for maintenance.
Qualifications, Skills & Experience:
* Minimum 5 years’ experience providing desktop support including knowledge of current operating systems.
* A good understanding of networking equipment and standards
* A good understanding of Office 365, AzureAD and Intune
* GCSE or A levels in English, Maths and Science and IT
* Microsoft qualifications
* Full Cleaning Driving Licence
* Communicates in a clear open and honest way and encourages constructive feedback.
* Must possess a UK passport or valid right to work in the UK documentation
Your Responsibilities
* Provide a proactive and comprehensive support service to the business both on and offshore.
* Collaborate with IT team members to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
* Fault finding diagnostic and repair of computers hardware and software either remotely or in person.
* Supporting members of the IT team with escalations and training. Providing IT support to all staff with the business with required (first and second line)
* Escalating problems to the appropriate next leve...