Hotel Receptionist
Must have Opera system experience
£24,000 + Bonus
Position will be temp to perm
I am looking for an enthusiastic and engaging Hotel Receptionist with operaknowledge
5 days out of 7
1. Ensure the effective running of day to day operations in Reception and ensuring standards are maintained at all times
2. To ensure all guests are welcomed using guests name on arrival and assist with registration
3. To deal with queries and complaints as and when they arise with reference to appropriate members of staff/management as required
4. To ensure switchboard is covered at all times and all calls are answered efficiently
5. To ensure floats are handed over correctly and are kept secure at all times
6. To ensure all members of reception are aware of events within the hotel, as well as all the facilities
7. To control on the day availability in order to maximise occupancy & revenue
8. To maintain standards of appearance & conduct on reception
9. Ensure all information available at reception is current and relevant
10. To maintain a close working relationship with other departments in the hotel to ensure smooth running of the department
11. Be responsible for reporting any problems with systems...