IT Systems & Network Engineer Sunderland / Durham32-36k Package Great Benefits Our elite cyber security and IT services client is currently looking for an IT Systems & Network Engineer to join their growing team, permanently. Through providing outstanding customer service, they deliver innovative IT solutions for top-tier vendors and a rapidly growing customer base. This role is based onsite in Houghton-le-Spring. IT Systems & Network Engineer rewards: Competitive starting salary of 32-36k per annum Access to cutting-edge technology Opportunities for career advancement (excellent training) Generous benefits IT Systems & Network Engineer responsibilities: Log customer support calls, diagnose and resolve service/support calls, escalating to colleagues when necessary Actively monitor/manage/update progress, keeping lines of communication open with colleagues and customers through to completion Solutions planning & implementation Working within a team environment to provide technical assistance and guidance to colleagues to deliver a high level of service and support to the customer Liaising with Sales to provide pre & post sales technical advice/assistance to confirm the technical validity of proposed solutions IT Systems & Network Engineer skills, traits, and experience: Support and Maintenance of Server & Desktop Hardware & Operating Systems Microsoft Active Directory skills MS Exchange/O365 management, installation, and migration SAN, NAS DE Dupe Storage VMware / Hyper-V infrastructure LAN/WAN/WLAN Network troubleshooting and support Backups/Replication/Disaster Recover Excellent communication skills Team player Certus Recruitment Group is a well-established and experienced specialist consultancy providing sales, marketing, and IT recruitment services. We serve the technology sector across the UK, Europe, North America, and Australia. If you are ready to take your career to the next level and make a significant impact, apply now