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Tenancy Sustainment Officer Choice Housing
* Closing Date: 29 April 2025
* Location: Belfast
* Contract: Permanent
* Hours: 37
* Job Ref: TSO/4545/0425
Choice Housing is one of the largest independent housing associations in Northern Ireland. We work hard for our customers, developing new homes that are urgently needed and delivering high quality services, while providing value for money. Our work creates sustainable, thriving neighbourhoods.
Role Overview
Choice is seeking to recruit a Tenancy Sustainment Officer to complete short term intensive work with vulnerable tenants to help sustain tenancies. The role involves close collaboration with housing teams, support agencies and service providers to address challenges such as anti-social behaviour, addiction, financial difficulties, health concerns and social isolation. With a proactive and empathetic approach, the Officer works with statutory and voluntary partners to promptly identify and address tenants’ needs.
Employee Benefits
* 22 days annual leave plus an additional 5 days after 5 years’ service, and 12 public holidays,
* Essential car user allowance,
* Hybrid working opportunities for relevant roles,
* Death in service payment x3 annual salary,
* 6 months’ paid maternity leave and 2 weeks paid paternity leave
* Dedicated Health and Wellbeing champions/Mental Health First Aiders,
* Learning and Development opportunities,
* Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.
Choice Housing is a Family Friendly & Equality and Diversity Award Winning Organisation. If you have any disability which prevents you from completing the online application form, please contact me to discuss what further assistance you require.
Completed application forms should be returned by 5pm, Tuesday 29 th April 2025.
Please note, the Association reserves the right to create a reserve list following the interview process.
NB: The panel may enhance the criteria in order to facilitate short-listing of the post.
“Choice Housing Ireland Limited is an Equal Opportunities Employer”
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