Multi Skilled Service Engineer – Fire and Security
What can Johnson Controls do for you?
We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works, and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.
What you will do
Our Service Engineers are involved in servicing Intruder Alarms, Access Systems, CCTV, and Fire Alarm Systems for the ADT brand. The successful engineers will service the Fire and Security systems to the relevant industry standards, providing exceptional customer service with industry-leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time-served Multi-skilled Engineer to work within a high-performing team, within the Inverness area and to also support the wider team at times. We offer our engineers the opportunity to work for a market-leading brand, with incomparable career opportunities.
How you will do it
1. Provide excellent Customer Service to exceed the expectations and requirements of both internal and external customers, establishing and maintaining effective relationships with customers.
2. Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
3. Ensure your time is managed efficiently and jobs are prioritized correctly.
4. Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for
Essential:
* Experience within the Fire & Security industry
* Driving license
* Ability to lift and climb ladders
* Previous experience working in a customer-facing environment
Preferred:
* Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
Why work for ADT?
We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as excellent career progression, you will get:
* Competitive basic salary with excellent additional earnings potential
* Overtime – averaging 450 hours per year
* Generous callout payments – Best in the industry
* Travel Time – Averaging 3% of basic salary
* Engineering Commission scheme – Averaging 7% of basic salary
* Sales referral incentive scheme
* Pension – we match up to 7%
* 25 days holiday plus bank holidays
* Company Vehicle, uniform, all PPE, tools, and ongoing training provided
* Industry-leading Health & Safety and an employee assistance program
* Career progression opportunities - newly introduced Engineering career ladder 2022
* Our team average 20+ years length of service
* The opportunity to become a valued member of our Winning Team
* Staff referral scheme up to £2,000
* Rewards & recognition programmes
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