The role:
Reporting to the AD/Head of Business Development. The Business Development Manager is responsible for winning new business and growing revenues, within sales and related commercial recruitment.
What success looks like: Generate a continuous flow of placeable jobs from new and existing clients. Exceed monthly, quarterly and annual sales revenue and KPI targets. Delight customers.
Responsibilities:
* Utilise lead generation processes and your own research, to build and convert a pipeline of prospective clients.
* Research and identify emerging markets.
* Prioritise outbound business development with a phone first approach, along-with video, face-to-face, LinkedIn and email.
* Sell contingent, exclusive and retained recruitment services to clients. Ensure an exclusive or retained first approach.
* Build long term and trusted client relationships.
* Develop a professional questioning and closing style with clients.
* Create successful sales initiatives to meet and exceed targets.
* Negotiate high fees with clients and improve average placement %.
* Increase client lifetime value by developing high volume, repeatable client business.
* Manage and convert inbound leads.
* Acquire an in-depth knowledge of our terms of business, recruitment services and recruitment insights. Convey knowledge to clients.
* Lead client briefs and qualify jobs to ensure all information and client commitment is obtained.
* Load detailed job and company information into CRM
* Accurately document, track and monitor all client and job activity in CRM
* Accurately record ToBs sent, agreed fees and client data into CRFM
* Brief and work closely with the delivery team to ensure suitable candidates are sourced quickly.
* Proof job adverts and marketing materials to attract the most suitable candidates.
* Manage client relationships, including selling in candidates ensuring speed, momentum and control is maintained throughout the recruitment process.
* Manage candidates at second interview stage through to placement.
* Take control of candidate and client management at job offer stage.
* Client account management
* Manage credit control, counteroffers and dropouts.
* Obtain client testimonials and referrals.
* Research and recommend networking opportunities.
* Represent our client at events.
* Develop strong internal working relationships.
* Contribute to strategy as required.
Person specification
Essential
* Driven to exceed targets and be a top performer.
* Proven success of exceeding targets.
* B2B sales/recruitment experience.
* Able to win people over at all levels of seniority.
* Strong closing and negotiating skills.
* Conversational and written sales skills.
* Customer first approach.
* High degree of emotional intelligence.
* Solid research and planning skills.
* Keen interest in the business world.
* Self-motivated and self-managing
* Demonstrates confidence and tenacity
* Aligned to company values.