Job Opportunity: Delivery Lead Order Management System Implementation
Location: Hybrid/Remote (with on-site collaboration as needed)
Contract: Flexible engagement (initial 23 days/week ramping to full-time during delivery phases)
About the RoleWe are seeking a highly skilled Delivery Lead to oversee the implementation of a new Order Management System (OMS) as part of a broader digital transformation program. This is a unique opportunity to play a pivotal role in modernising core operations and enhancing the customer experience for a dynamic organisation.
Key Responsibilities
1. Lead the technical delivery of the OMS, ensuring smooth implementation within the IT department and alignment with the company's digital transformation agenda.
2. Manage both in-house technical teams and external partners to ensure seamless integration with the existing ERP system.
3. Collaborate closely with stakeholders across the business to align technical deliverables with business objectives, ensuring proper coordination across workstreams.
4. Oversee the discovery phase by analysing requirements, validating solution feasibility, and developing an initial design roadmap.
5. Implement and optimise OMS features such as stock availability prompts, delivery options, order prioritisation, and automation of payment triggers.
6. Work with externa...