Operational Underwriting Team Manager Competitive Salary We currently have a fantastic opportunity for an Operational Underwriting Team Manager to join our General Insurance (GI) Distribution & SME- Commercial team. This is a great job for someone with substantial insurance and / or leadership experience who can be responsible for the operational performance of our tenacious team A bit about the job: As a Team Manager, you’ll establish and lead a team of around 8-15 people, working alongside the Senior Underwriter to enable the delivery on the profit/loss, revenue, capability, resource, governance and engagement of the team. Additionally, you will, policy requests are processed in good time Ensure team are up to date on all training / upskilling needed to deliver great customer service Drive engagement and effectively manage any underperformance within the team Ensure digital adoption and consistency of approach on ways of working to optimise efficiency and effectiveness Ensure the underwriters are visible & responsive in the market to optimise trading & service Skills and experience we’re looking for: Excellent communication, listening, time management and negotiating skills Able to analyse risks, communicate and present effectively to brokers and/or customers Good knowledge of the FCA and other relevant regulation and legislation Strong commercial business acumen to create and deliver business cases Strong education background, previous commercial underwriting experience an advantage What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Competitive salary between (depending on location, skills, experience, and qualifications) Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on 07789 624461 or send an email to tawana.chinaviva.com .