Job Description
Our manufacturing client has enjoyed a sustained period of growth and as a result an opportunity has arisen for a Sales Support Administrator to join their team. This role will be based at their premises in South Down. Full training will be provided.
Responsibilities :
1. Enter sales orders onto the order system in an accurate and timely manner
2. Respond promptly to customer enquiries.
3. Qualify customer requirement with Sales Manager/Customer and liaise with Engineering where necessary to confirm.
4. Provide support function to Sales Managers in terms of specific customer requirements, product knowledge and ad hoc administration duties.
5. Update daily despatch schedule
6. Ensure all despatch paperwork is prepared on a timely basis and made available for despatch operatives.
7. Despatch and invoice goods and forward invoice to customer
8. Facilitate customer payment for non-credit customers: pro-forma invoice, bacs or credit card receipt.
9. Source quotes for transportation and deliveries, co-ordinate and book as required.
10. Compile manuals, manufacturing certificates and serial plates ready for despatch and update serial books.
11. Identify, communicate and implement opportunities for continuous improvement and measure their effectiveness.
Criteria:
12. Minimum 1-2 years relevant sales support experience
13. Strong IT skills including MS Office and ideally computerised sales order processing application software.
This is an exciting opportunity to join a business who have gone from strength to strength, and who have continuing plans for development. Salary is in the region of £22-24.5k depending upon experience.