This is a 12 month contract and you will provide a high quality support service to all members of the team within Families First.
WHAT IS INVOLVED?
We are looking for a professional and enthusiastic team player who takes pride in providing excellent service. The successful candidate will have good communication skills, be able to work under pressure to tight deadlines with a high degree of accuracy, be well-organised and flexible, have good IT skills and manage changing priorities. You will also need to be able to work unsupervised using your own initiative.
You will coordinate and support the management functions of the Families First team and provide flexible support to team members in order to meet the needs of our service.
Duties of the post include:
* Effective communication and liaison between the team and service users.
* Effective communication with professionals from other agencies and senior management teams.
* Provision of flexible professional support to team members.
* Direct administrative support to the management of the Service Team, particularly in relation to performance management tasks and coordination of team activity.
* Ensure data is up to date and made available as required.
* Research, prepare and supply information as required via discoverer and other methods, including statistics, tracking information and producing reports.
* Co-ordinate meetings including booking venues, sending invitations, organising agendas, gathering information, taking minutes and following up associated action points.
We encourage you to contact Victoria Brighton via email victoria.brighton@durham.gov.uk or tel: 03000 268659 for an informal discussion about this role.
WHAT WILL I NEED?
You should have a NVQ 3 Business Administration (or equivalent).
Please refer to the attached person specification for the full criteria.
REWARDS AND BENEFITS
We offer generous rewards and benefits that are designed to help you perform at your best:
* Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
* Option to purchase up to 10 additional days annual leave per year.
* Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
* Hybrid working (home and office working).
* Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
* Wellbeing Portal and access to an Employee Assist Scheme.
* Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
* Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
* Discounted DCC gym membership.
* Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
* Trade Union membership.
* A range of other salary sacrifice schemes such as car leasing.
Rewards and benefits are subject to individual terms and conditions.
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HYBRID WORKING (if applicable)
Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part-time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.
We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job.
As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.
INTERVIEWS
It is anticipated that interviews will be held week commencing 14th April 2025.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted on-line via the Northeast Jobs portal.
Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.
If you have any support needs or require assistance when applying for this role, please contact the Recruitment Team via email RecruitmentResources@durham.gov.uk or telephone 03000 26 27 27 selecting option 3 for Resources.
We collect personal information from you when you register with North East Jobs and make an application. Details on how we process your personal data is available in our Privacy Notice.
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