Role Profile: Catering Operations Manager
Salary Grade: From £36,000 (dependant on experience)
Contract Type: Permanent
Contracted Hours: Full Time (37.5 hours) to work a 5/7 shift pattern. Includes some evening, weekend, and Bank Holiday working to support our core operation and delivery of events
Department: Commercial
Report to: Head of Commercial
Closing Date: 10th November
Interviews: W/C 18th November
Compton Verney: connecting people with art, nature, and creativity
Compton Verney is Britain’s leading art space and parkland. We’re home to six world-class art collections, a programme of exciting exhibitions, a sculpture park and a café – with acres of gardens and meadows to explore and enjoy. And all of this in a Robert Adam house, set in a Capability Brown landscape.
We’re a charity that connects people with art, nature and creativity. Our ambition is to move beyond sustainability to regeneration. Through art, we aim to help the world to renew, restore and grow – culturally, emotionally, and environmentally.
The Role
The Catering Operations Manager oversees the in-house retail and events catering operation at Compton Verney, ensuring outstanding levels of customer service and high-quality food. The catering team supports our thriving hires and events business by providing working breakfasts, buffets, lunches, and banqueting to a wide range of clients.
Reporting directly to the Head of Commercial, you will be responsible for developing our overall food strategy and aligning it with the organisation’s goals. You will administer and evaluate all catering practices, leading the team to ensure the service is safe, financially sustainable, and environmentally friendly.
Responsibilities
People Management
* Lead and manage the performance of the Catering team, fostering a positive and collaborative work environment.
* Ensure the team is fully briefed and prepared for any additional activity.
* Plan and deliver training required of the team.
* Set clear expectations with the team to meet deadlines.
* Demonstrate effective communication skills to support the team.
Operations
* Adhere to financial policies and procedures.
* Plan and deliver against profit and loss accounts.
* Ensure that the team is aware of sales targets.
* Monitor waste and margins across the food offer.
* Ensure high standards across the catering offers are maintained.
* Ensure all health and safety compliance checks are completed.
* Design and cost menus alongside the kitchen team.
Planning
* Meet with clients and internal teams to plan upcoming events and their requirements.
* Attend weekly operations meetings and provide feedback to the team.
* May be required to deputise for the Head of Commercial in their absence.
Person Specification
Essential
* Level 3 Food Hygiene Certificate and understanding of food safety regulations.
* Experience in working in a fast-paced kitchen.
* Must have chef experience and knowledge of current food and drink trends.
* Strong customer service focus.
* Excellent written and verbal communication skills.
* Proven leadership skills and ability to motivate staff.
* Competent in IT with experience in database management.
* Ability to work regular weekends and evenings.
We value diversity in background, experience and learning style and welcome a broad range of people to help build the future of Compton Verney.
What we offer
* Pension scheme of up to 6% basic salary.
* Staff Membership and Discount.
* Charity workers discounts.
* Holiday allowance up to 28 days relating to length of service.
* Flexible working whenever possible.
* Access to a wellbeing portal and Employee assistance programme (EAP).
* Free parking.
* Eyecare Vouchers.
* Life Assurance.
* Training and Development opportunities.
How To Apply
Please complete the application form along with your CV and a covering letter expressing why you are suitable for the role, referencing the job description and person specification.
If you have any questions or need additional support with your application, please contact comptonverneyhr@comptonverney.org.uk
Job Types: Full-time, Permanent
Pay: £36,000.00 per year
Schedule: Weekend availability
Work Location: In person
Application deadline: 17/11/2024
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