Job summary We have 2 part time domestic support worker posts (band 2),16hrsworking 4 out 7 on pro rota and 20 hrs working 5 out of 7 on a pro rota withinour Tukes/navigo domestics team, working across all our navigo sites Main duties of the job The post holder will undertakea wide range of duties in relation to domestic services on both acute andcommunity sites within various Navigo locations operated by TUKES. Itwill also be the post holders responsibility to ensure that any additionalrequests from the sites are dealt with efficiently and effectively wheneverpossible. Some of the sites providedirect patient services, and it is therefore essential you conduct yourself ina friendly, efficient and approachable manner. About us Hello Weare Navigo. We look after North East Lincolnshire's mental health andwell-being, an award-winning social enterprise that provides mental healthservices to the NHS and beyond. Thewhole basis of our work is to deliver services that we would be happy for ourown family to use. Weoffer a range of mental health services, including acute and communityfacilities as well as specialist support such as outstanding older adultsinpatient services, rehabilitation and recovery community mental health and anoutstanding specialist eating disorder facility. Rankedas one of the top UK companies to work for, we feature in the Best Companiestop 100 large company list. Asa social enterprise, we do things a little bit differently and have alsodeveloped income-generating commercially viable businesses that providetraining, education and employment opportunities including Grimsby GardenCentre. Workingat Navigo is not like working anywhere else. Lots of places say that, but wereally mean it. Welike to work with forward-thinking people who want to make a difference. Comeand Join us Pleasenote: Whilst we value all applications, if we believe an application to be AIgenerated, we will use a checking tool and may reject any application that hasbeen automatically generated. Shouldyou require any assistance in completing this application due to a disabilityor other needs please contact navigo.recruitmentnhs.net Job description Job responsibilities Mainduties / Responsibilities Domestic Support Worker The Domestic support worker will be expected to work as part of adomestic team in achieving and maintaining high infection control standards inall inpatient facilities. These results are instrumental to the role andcontribute to CQC standards. The Band 2 Domestic support Worker will ensure daily communicationbetween the team is recorded, cleaning cupboards kept clean and well maintainedand any minor problems dealt with in a timely manner. Domestic Support Workers be responsible for ensuring sites are ofhospital standard, recording and reporting issues to the Domestic team Supervisor. There may be occasions when it is necessary to assist in the smoothoperation of the laundry function (training will be required for this) thisincludes the laundering and ironing of all non-personal items associated withthe inpatient facilities, and other items requested. It is essential that the post holder is flexiblein both hours and travel as there will be occasions when you will be requiredto work on different sites for the needs of the business, including Navigo House and Gardiner Hill caravan. Underthe guidance of the Domestic team supervisor you will be responsible forensuring Health and Safety at Work Act and COSHH regulations and meetsthe standard of cleaning set with in Navigo. Play a significant role in Tukes members supportprogramme ensuring they are adequately supported and are in receipt of thecorrect level training to meet their individual development needs. Ensure all equipment and products are being used ina safe manner in accordance with the correct procedures and manufacturersinstructions, reporting any defective items to the Domestic team Supervisor. Scope and Range Have an enthusiastic andhardworking approach to domestic cleaning and enjoy working within a friendlyteam environment. Deal with any minorissues from the staff or housekeeper which may be necessary to always ensure anexcellent standard of service. Take responsibility forthe daily tasks and procedures are undertaken in a professional manner whilstsafeguarding members which may be working within the team. Take responsibility forany health and Safety concerns, noting any unsafe working practices andreporting faulty or damaged equipment to the Domestic team Supervisor withinthe service areas and any surrounding areas. Must be willing to workalternate weekends and travel to a variety of sites within the organisationwhen required. Assist OFD Tukes SupportOfficer in building confidence and work-based training of members, alwaysensuring good practice. Have a good attitude andenjoys being part of a team but can work autonomously if required toensure great service and good communication is maintained for continuity of serviceacross all our managed sites in a very diverse working environment. In addition to the above duties, provideassistance with additional activities as required, as commensurate with grade. Undertake mandatory training in all statutoryaspects to ensure Navigo's compliance. Undertake any other training that may be requiredto enhance the post holders ability to undertake the role. PersonalResponsibilities: As well as the departmental rules and procedures,which you are required to observe and follow, Navigo has developed a number ofgeneral policies and procedures that apply to your employment. Whilst Navigo recognises specific responsibilitiesfall upon management, it is also the duty of all employees to accept personalresponsibility for the practical application of these policies, procedures andstandards. You should familiariseyourself with these, and ensure that you understand and adhere to them. Particularattention is drawn to: Health and Safety: Under the Health & Safety at Work (ETC.) Act1974 it is the responsibility of individual employees at every level to takecare of their own health and safety at work and that of others who may beaffected by their acts at work. Thisincludes co-operating with management in complying with health and safetyobligations, particularly by reporting promptly any defects, risks or potentialhazards. Fire Procedure: The post holder must adhere to Navigo's FirePolicy, including training attendance as and when required. Job description Job responsibilities Mainduties / Responsibilities Domestic Support Worker The Domestic support worker will be expected to work as part of adomestic team in achieving and maintaining high infection control standards inall inpatient facilities. These results are instrumental to the role andcontribute to CQC standards. The Band 2 Domestic support Worker will ensure daily communicationbetween the team is recorded, cleaning cupboards kept clean and well maintainedand any minor problems dealt with in a timely manner. Domestic Support Workers be responsible for ensuring sites are ofhospital standard, recording and reporting issues to the Domestic team Supervisor. There may be occasions when it is necessary to assist in the smoothoperation of the laundry function (training will be required for this) thisincludes the laundering and ironing of all non-personal items associated withthe inpatient facilities, and other items requested. It is essential that the post holder is flexiblein both hours and travel as there will be occasions when you will be requiredto work on different sites for the needs of the business, including Navigo House and Gardiner Hill caravan. Underthe guidance of the Domestic team supervisor you will be responsible forensuring Health and Safety at Work Act and COSHH regulations and meetsthe standard of cleaning set with in Navigo. Play a significant role in Tukes members supportprogramme ensuring they are adequately supported and are in receipt of thecorrect level training to meet their individual development needs. Ensure all equipment and products are being used ina safe manner in accordance with the correct procedures and manufacturersinstructions, reporting any defective items to the Domestic team Supervisor. Scope and Range Have an enthusiastic andhardworking approach to domestic cleaning and enjoy working within a friendlyteam environment. Deal with any minorissues from the staff or housekeeper which may be necessary to always ensure anexcellent standard of service. Take responsibility forthe daily tasks and procedures are undertaken in a professional manner whilstsafeguarding members which may be working within the team. Take responsibility forany health and Safety concerns, noting any unsafe working practices andreporting faulty or damaged equipment to the Domestic team Supervisor withinthe service areas and any surrounding areas. Must be willing to workalternate weekends and travel to a variety of sites within the organisationwhen required. Assist OFD Tukes SupportOfficer in building confidence and work-based training of members, alwaysensuring good practice. Have a good attitude andenjoys being part of a team but can work autonomously if required toensure great service and good communication is maintained for continuity of serviceacross all our managed sites in a very diverse working environment. In addition to the above duties, provideassistance with additional activities as required, as commensurate with grade. Undertake mandatory training in all statutoryaspects to ensure Navigo's compliance. Undertake any other training that may be requiredto enhance the post holders ability to undertake the role. PersonalResponsibilities: As well as the departmental rules and procedures,which you are required to observe and follow, Navigo has developed a number ofgeneral policies and procedures that apply to your employment. Whilst Navigo recognises specific responsibilitiesfall upon management, it is also the duty of all employees to accept personalresponsibility for the practical application of these policies, procedures andstandards. You should familiariseyourself with these, and ensure that you understand and adhere to them. Particularattention is drawn to: Health and Safety: Under the Health & Safety at Work (ETC.) Act1974 it is the responsibility of individual employees at every level to takecare of their own health and safety at work and that of others who may beaffected by their acts at work. Thisincludes co-operating with management in complying with health and safetyobligations, particularly by reporting promptly any defects, risks or potentialhazards. Fire Procedure: The post holder must adhere to Navigo's FirePolicy, including training attendance as and when required. Person Specification Skills & Attributes Essential Ability to work to high standards within restrictive timescales Excellent customer service skills Good attitude and approachable Flexible approach to working environment Willingness to undertake further training as required Desirable Demonstrate an understanding of the needs of people with mental health problems Ability to work under pressure and be able to prioritise/meet deadlines Ability and willingness to undertake other duties within area of competence Demonstrates self-confidence and good attitude Experience Essential Domestic Experience Working Knowledge Ordering and Stock Control Desirable Working within a hospital/mental health environment Team Leading qualification or equivalent experience Working knowledge of healthcare facilities Qualifications Essential General education General IT experience Desirable First Aid trained or willing to work towards if required by area of service Manual Handling Respect trained or willing to work towards COSHH Knowledge Person Specification Skills & Attributes Essential Ability to work to high standards within restrictive timescales Excellent customer service skills Good attitude and approachable Flexible approach to working environment Willingness to undertake further training as required Desirable Demonstrate an understanding of the needs of people with mental health problems Ability to work under pressure and be able to prioritise/meet deadlines Ability and willingness to undertake other duties within area of competence Demonstrates self-confidence and good attitude Experience Essential Domestic Experience Working Knowledge Ordering and Stock Control Desirable Working within a hospital/mental health environment Team Leading qualification or equivalent experience Working knowledge of healthcare facilities Qualifications Essential General education General IT experience Desirable First Aid trained or willing to work towards if required by area of service Manual Handling Respect trained or willing to work towards COSHH Knowledge Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Navigo Health and Social Care CIC Address Navigo House All Navigo Sites Grimsby DN32 0QE Employer's website