Role: Customer Service Administrator
Industry: Manufacturing
Location: Newbury, Hampshire
Salary: £30,000-£35,000
Office Angels have teamed up with a forward-thinking, dynamic client in the manufacturing industry to recruit a Customer Service Administrator. This busy role is based in the office, where you will join an established team of hardworking individuals with excellent communication skills who enjoy developing within this company and sector.
Day to Day Duties:
1. Taking orders over the phone or email.
2. Creating relevant courier labels.
3. Ensuring that orders are entered and executed properly, right up to delivery to the customer.
4. Invoicing for all goods and services and raising credit notes.
5. Being the face to the customer by dealing with enquiries, queries, and complaints in a caring, professional, and satisfactory manner.
6. Ensuring all complaints and concerns are raised with management.
7. Liaising with the Technical Department on issues concerning repairs, returns to stock, and any technical issues raised by customers.
8. Inputting orders on the Sage System.
Benefits:
1. Career progression.
2. Pension scheme.
3. Health scheme.
4. Strong training programme.
Next Steps:
Apply today with your up-to-date CV, or email it directly to Lucy. Alternatively, for a quick response, call (phone number removed) and speak to Lucy to discuss this role in further detail. Our client is able to interview ASAP for a quick turnaround - so don't miss out!
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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