Job Title: Loss Prevention Officer Location: Walsall, West Midlands Hours: 20 hours a week About Us: Boundary Outlet is a premier shopping destination offering top brands at outlet prices. We are committed to ensuring a safe and secure environment for our customers, staff, and property. We’re looking for a vigilant and proactive Loss Prevention Officer to join our team and help us minimise theft and loss across the store. Role Overview: As a Loss Prevention Officer, you’ll play a vital role in safeguarding the store by preventing theft, deterring suspicious activity, and ensuring compliance with security protocols. Your ability to remain calm and focused in high-pressure situations will be essential to maintaining a safe shopping environment. Key Responsibilities: Monitor the shop floor, stockrooms, and other areas to identify potential security risks. Detect, deter, and report theft, vandalism, or other suspicious activity. Conduct regular patrols of the store and ensure all security measures are in place. Monitor CCTV systems and respond to incidents effectively. Liaise with store management, staff, and external authorities when necessary. Assist with staff training on loss prevention procedures. Complete detailed incident reports and maintain accurate records. What We’re Looking For: Previous experience in a security or loss prevention role is desirable but not essential, as training will be provided. Strong observational skills and attention to detail. Excellent communication and interpersonal skills. Ability to remain calm and professional under pressure. A proactive and confident approach to problem-solving. Knowledge of CCTV systems and basic security protocols is an advantage. The Perks : Company Pension Scheme Employee Assistance Programme Long Service Awards Store Discount Free Parking Social working hours (aligned to Retail Store opening times) Subsidisied Meals Learning & Development Training