Neighbourhood Housing Officer Required
Contract type: 9 months FTC
Hours: 37 Hours
Location: Gloucester
Venn Group are looking for a Neighbourhood Housing Officer for a Housing Charity in Gloucester.
The successful candidate will be responsible for:
* Deliver excellent and consistent services to the neighbourhood, including income recovery, tenancy management, anti-social behaviour complaints, empty property management, letting new homes, and customer viewings.
* Undertake property visits according to targets and gather customer data.
* Safeguard service users and signpost them to further support.
* Work with team leaders to maintain each neighbourhood and ensure the needs of that community are being met.
* Take responsibility and be accountable for the collation of key performance data to monitor performance in all areas.
* Liaise with tenants and their support networks to provide help, advice, and support.
The successful candidate will have:
* Demonstrable experience in a similar role.
* Ideally CIH level 3.
* Full UK Driving Licence.
* Enhanced DBS.
* Own vehicle.
To secure an interview for this excellent opportunity, contact Abbey Carver or Eliza O’Reilly on 0121 616 0660 or alternatively email acarver@venngroup.com as soon as possible.
At Venn Group, we try to respond to all applications personally; however, due to the volume of applications we receive, this is not always possible. If you have not heard back from us within 48 hours, please assume that your application has been unsuccessful on this occasion.
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