Job summary We at Church Lane Surgery in Boroughbridge are offering an excellent opportunity for a reliable and flexible individual to join our busy dispensary team. Main duties of the job You will work as part of a team providing a professional and effective dispensing service to patients, following business policies and procedures, always ensuring accuracy. About us We are a rural practice, with over 12,000 patients, working from a modern purpose-built premises. We are also a training practice with a wide multidisciplinary team including first contact physiotherapists, a PCN pharmacy team, Health & Wellbeing Coach, Social Prescriber, Mental Health Practitioner and an in-house Dispensary. Date posted 20 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A2470-25-0001 Job locations Church Lane Boroughbridge York YO51 9BD Job description Job responsibilities This is a permanent position, part time hours, with as soon as possible/immediate start date. Responsibilities: This is not an exhaustive list: Processing prescription requests both repeat and acute for the practices dispensing patients Follow all protocols and Standard Operating Procedures in place at the practice to ensure a safe and efficient dispensing service is provided Maintain adequate stock control Taking payments for prescriptions / checking exemption declarations as appropriate Handing out medication and dealing with queries Managing appointment queries Liaising with doctors, nurses, pharmacist, practice staff, members of the Primary Health Care Team and outside agencies (chemists) Assisting with administration and day to day running of the dispensary Managing sensitive information/maintaining confidentiality (you will be required to sign the practice confidentiality agreement) Job description Job responsibilities This is a permanent position, part time hours, with as soon as possible/immediate start date. Responsibilities: This is not an exhaustive list: Processing prescription requests both repeat and acute for the practices dispensing patients Follow all protocols and Standard Operating Procedures in place at the practice to ensure a safe and efficient dispensing service is provided Maintain adequate stock control Taking payments for prescriptions / checking exemption declarations as appropriate Handing out medication and dealing with queries Managing appointment queries Liaising with doctors, nurses, pharmacist, practice staff, members of the Primary Health Care Team and outside agencies (chemists) Assisting with administration and day to day running of the dispensary Managing sensitive information/maintaining confidentiality (you will be required to sign the practice confidentiality agreement) Person Specification Qualifications Essential Qualified Dispenser with supporting qualification Excellent communication skills, compassion, and an ability to understand the needs of the patient and the practice Good keyboard skills, numeracy and good practical knowledge of Microsoft Office (Excel, Word, Outlook) A good attention to detail An ability to work on own initiative Experience of dealing with the public Ability to remain calm and keep a sense of humour whilst working under pressure Commitment to the organisation, and happy to work as part of a team Flexibility to cover additional hours, including for holiday and sickness as required Flexibility is important for this post as you would need to be willing to infrequently assist the practice with its extended access commitment Desirable Previous experience of general practice (this is an advantage but not essential as training will be given) Person Specification Qualifications Essential Qualified Dispenser with supporting qualification Excellent communication skills, compassion, and an ability to understand the needs of the patient and the practice Good keyboard skills, numeracy and good practical knowledge of Microsoft Office (Excel, Word, Outlook) A good attention to detail An ability to work on own initiative Experience of dealing with the public Ability to remain calm and keep a sense of humour whilst working under pressure Commitment to the organisation, and happy to work as part of a team Flexibility to cover additional hours, including for holiday and sickness as required Flexibility is important for this post as you would need to be willing to infrequently assist the practice with its extended access commitment Desirable Previous experience of general practice (this is an advantage but not essential as training will be given) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Church Lane Surgery Address Church Lane Boroughbridge York YO51 9BD Employer's website https://www.churchlanesurgery.com (Opens in a new tab)