Job summary Coventry & Warwickshire Integrated Care Board are seeking to appoint a Project Support Officer to support the Physiological Sciences and Endoscopy Networks across the Midlands. The networks have ambitious plans to improve specialist services across the Midlands and we are seeking a talented Project Support Officer to support in our delivery. Main duties of the job The Project Support Officer will provide administrative support across Physiological and Endoscopy Networks and its project teams, with a particular focus on project support. This includes being a point of contact for the team, booking meetings, taking minutes and/or notes for meetings, and supporting local, regional and national events. It will also include the management of action and decision logs, following up in a timely way and support for presentations and reports. It will include participation in regular meetings and provision of support in implementing effective systems to manage stakeholder communications. In particular the post holder will: Provide high quality project, service, initiative and administrative support including information and analysis; Undertake some reporting and analysis of information to support delivery of a range of programmes of work. The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives. About us Coventry and Warwickshire ICB is an open, inclusive, and welcoming place to work. The teams works in close collaboration across all the system and region at all levels. The successful candidate will be a member of a supportive team with support from their colleagues and SROs to develop and support the growth and delivery of key programmes. Date posted 24 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Per annum Contract Secondment Working pattern Full-time Reference number 105-6948575 Job locations Parkside House Quinton Rd Coventry CV1 2NJ Job description Job responsibilities Planning and organisation Provide administrative and project management support to the Physiological Science and Endoscopy Network project teams. Manage the diary of the Network Leads and other senior colleagues. Help arrange and facilitate meetings, arranging venues and managing attendance, producing agendas, collate and circulate papers and taking and transcribing minutes and compiling action and decision logs. Follow up on actions, decisions and log of progress. Organisation and management of information and file repository. Facilitate communication between the different work streams. To support the teams with the submission of mandatory data and any ad hoc requests from the Midlands region of NHS England. Document and pursue action responses to assist compliance with deadlines Utilise a range of work procedures and practices, using knowledge of full range of administrative systems, software programmes, specialised functional terms. Manage own workload and work independently, prioritising tasks within service need. Be able to work flexibly, to support all actions Project Support Participate in relevant internal and external project groups and provide information and support in relation to status of key projects. This will include RAG status reporting and ensuring issues are escalated to project leads in a timely manner. Provide support to the project leads in following up on agenda item actions and project plan actions. Communicates with a range of clinical and non-clinical staff concerning progress in action plans. Prepare and support project leads with the development of reports and presentations required for internal and external committees. Receive and take relevant action on all communication from the Network Leads and other senior leads and project leads. Collate relevant information to specific projects and analyse, where appropriate Job description Job responsibilities Planning and organisation Provide administrative and project management support to the Physiological Science and Endoscopy Network project teams. Manage the diary of the Network Leads and other senior colleagues. Help arrange and facilitate meetings, arranging venues and managing attendance, producing agendas, collate and circulate papers and taking and transcribing minutes and compiling action and decision logs. Follow up on actions, decisions and log of progress. Organisation and management of information and file repository. Facilitate communication between the different work streams. To support the teams with the submission of mandatory data and any ad hoc requests from the Midlands region of NHS England. Document and pursue action responses to assist compliance with deadlines Utilise a range of work procedures and practices, using knowledge of full range of administrative systems, software programmes, specialised functional terms. Manage own workload and work independently, prioritising tasks within service need. Be able to work flexibly, to support all actions Project Support Participate in relevant internal and external project groups and provide information and support in relation to status of key projects. This will include RAG status reporting and ensuring issues are escalated to project leads in a timely manner. Provide support to the project leads in following up on agenda item actions and project plan actions. Communicates with a range of clinical and non-clinical staff concerning progress in action plans. Prepare and support project leads with the development of reports and presentations required for internal and external committees. Receive and take relevant action on all communication from the Network Leads and other senior leads and project leads. Collate relevant information to specific projects and analyse, where appropriate Person Specification All criteria Essential NVQ4 in Administration or equivalent experience Key Skills Level 2 in Literacy and Numeracy Evidence of planning organising and support meetings and events both face to face and on line Evidence of using documentation in support of projects - agenda packs, action logs, notes and minutes Working knowledge of Microsoft Office packages Outlook, Excel, Word, Powerpoint Evidence of ability to prioritise workload Desirable RSA/OCR III or equivalent Advanced Microsoft Office training Project plan usage Diary management experience Awareness of current NHS issues Person Specification All criteria Essential NVQ4 in Administration or equivalent experience Key Skills Level 2 in Literacy and Numeracy Evidence of planning organising and support meetings and events both face to face and on line Evidence of using documentation in support of projects - agenda packs, action logs, notes and minutes Working knowledge of Microsoft Office packages Outlook, Excel, Word, Powerpoint Evidence of ability to prioritise workload Desirable RSA/OCR III or equivalent Advanced Microsoft Office training Project plan usage Diary management experience Awareness of current NHS issues Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Coventry & Warwickshire Integrated Care Board Address Parkside House Quinton Rd Coventry CV1 2NJ Employer's website https://www.happyhealthylives.uk/integrated-care-board/ (Opens in a new tab)