Your new company Hays are working with a Housing association based in Norwich, they are seeking an experienced customer service advisor to cover maternity leave for 6 months. Your new role First point of contact for all customers Arrange property repairs Provide excellent customer service Effectively manage complaints What you'll need to succeed At least 6 months customer service experience Excellent communication skills Ability to deal with difficult conversations Experience of working in the housing sector would be preferable Complaint handling experience is preferable What you'll get in return Salary of £25,000 Hybrid working Team support Pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk