Job summary Are you passionate about mental health and supporting people with serious mental illness towards their recovery in their community? This is an exciting opportunity to work within the South Oxon Adult Mental Health Team (AMHT) as a Mental Health Support Worker. We are a supportive, dynamic and dedicated team which, although busy, has many rewards. We care deeply about our patients and their families and carers. We believe in listening and responding as a team, piloting new models, supporting each other and developing and using new care approaches. We aim to improve patient care provided as well increase staff satisfaction and sense of achievement. Main duties of the job As a Support Worker you will be instrumental in our services and deliver recovery focused interventions (emotional and practical support) to service users in their own homes, in the community, or at our base under the guidance and support of qualified mental health Clinicians and Team Leaders. You will need to be a dedicated, patient focused and highly motivated individual, who ideally has some experience of mental health and support work. Regular supervision will be provided and you will be encouraged and supported to undertake any training relevant to your interests and personal development. Accessibility, responsiveness and excellence in customer service with the highest regard for service user experience will be at the heart of the service and Support Workers will use their skills and personal qualities to make this a reality. As a Support Worker you must be able to demonstrate Trust values in delivering care to others. The successful candidate will be able to follow and initiate plans of care flexibly and dynamically in challenging and changing circumstances. Oxford Health works in partnership with third sector providers as part of the Oxford Mental Health Partnership (OMHP). Support Workers must have the skills and aptitude to work creatively and proactively with our third sector partners. About us The team is highly supportive and committed to delivering a high quality patient and carer journey. You will be offered opportunities for professional development and opportunities to influence and contribute to service development. You will be provided with regular supervision, appraisal and support. Benefits of working for Oxford Health NHS Foundation Trust include: Excellent opportunities for career progression 27 days annual leave, plus bank holidays, with an increase to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Staff accommodation Competitive pension scheme Lease car scheme Cycle to work scheme Date posted 21 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum/pro-rata Contract Permanent Working pattern Full-time Reference number 267-OA6675057 Job locations Ridgeway Centre 99 Wantage Road Didcot OX10 0LT Job description Job responsibilities Holding a Full drivers license and having access to a vehicle for business use is essential for this role. The AMHT is based at The Wallingford Community Hospital with locality teams based in Didcot, Abingdon and Wantage. Our AMHT provide an assessment and treatment function. The successful candidate will be expected to work 9-5 Monday to Friday, and be based in the Didcot team, supporting both the assessment and treatment function patients. Please Note: New starters have a 6 month probationary period. This, together with the induction process aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale. Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments. Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests. Employees are expected to undertake mandatory and statutory training related to their role. We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment. Job description Job responsibilities Holding a Full drivers license and having access to a vehicle for business use is essential for this role. The AMHT is based at The Wallingford Community Hospital with locality teams based in Didcot, Abingdon and Wantage. Our AMHT provide an assessment and treatment function. The successful candidate will be expected to work 9-5 Monday to Friday, and be based in the Didcot team, supporting both the assessment and treatment function patients. Please Note: New starters have a 6 month probationary period. This, together with the induction process aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale. Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments. Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests. Employees are expected to undertake mandatory and statutory training related to their role. We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment. Person Specification Experience Desirable Experience of dealing with people in emotional distress Experience of mental health services (as a worker or service user / carer Qualifications Essential The post holder will be expected to attend and fully complete a nationally agreed induction programme and undertake an on-going training to achieve a minimum of NVQ2 / VRQ Desirable NVQ level 2 or 3 or other relevant qualifications Skills Essential Ability to form positive working relationships with service users, Ability to make a positive contribution to improving the quality of life for people with mental health problems Ability to communicate effectively verbally and in writing at all levels Empathy and sensitivity to the needs of people with mental health needs Other Essential Able to travel within the geographical work area in an effective manner Ability to access a range of settings including visiting people at home Able to work weekends/evenings as appropriate Be committed to continuous development of job related knowledge and skills, including essential IT skills Desirable Word processing and other IT skills. Person Specification Experience Desirable Experience of dealing with people in emotional distress Experience of mental health services (as a worker or service user / carer Qualifications Essential The post holder will be expected to attend and fully complete a nationally agreed induction programme and undertake an on-going training to achieve a minimum of NVQ2 / VRQ Desirable NVQ level 2 or 3 or other relevant qualifications Skills Essential Ability to form positive working relationships with service users, Ability to make a positive contribution to improving the quality of life for people with mental health problems Ability to communicate effectively verbally and in writing at all levels Empathy and sensitivity to the needs of people with mental health needs Other Essential Able to travel within the geographical work area in an effective manner Ability to access a range of settings including visiting people at home Able to work weekends/evenings as appropriate Be committed to continuous development of job related knowledge and skills, including essential IT skills Desirable Word processing and other IT skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Oxford Health NHS Trust Address Ridgeway Centre 99 Wantage Road Didcot OX10 0LT Employer's website https://www.oxfordhealth.nhs.uk (Opens in a new tab)