Application deadline: Rolling applications
Location:Remote, with occasional visits to the Cambridge (UK) office
Full-time: 35 hours per week
Contract: Open-ended
Salary:£45,000 per annum
Annual Leave : 25 days pro-rata in year 1, increasing for every year of service up to a maximum of 28 days per annum
BirdLife International is the world’s largest nature conservation partnership. Through our unique local-to-global approach, we deliver high impact and long-term conservation for the benefit of nature and people.
We are looking for a Database and Operations Manager dedicated to supporting conservation efforts through efficient data management and operational excellence. Reporting to the Deputy Chief Development Officer, in this vital role you will manage the systems and operations that support the income generation required to deliver our 10-year strategy.
How you will do this:
* Taking full operational responsibility for the administration of the CRM (Raiser’s Edge) globally
* Leading on compliance and gift processing
* Being responsible for the upkeep, maintenance and efficiency of Raiser’s Edge
* Ensuring optimal data collection, reporting and donor engagement, so actionable insights can be delivered to drive the success of fundraising
* Championing best practice and encouraging consistency of data input
* Being the Development team’s lead expert on Gift Aid and data processing compliance
* Being the global gift processing lead, including working with third-party fundraising platform providers
Ideally you will have:
* The aptitude and willingness to learn to develop in this broad role
* Significant experience maintaining and administering a CRM system and working with large and complex sets of data
* Experience working with fundraising teams (across high-value, individual giving and digital)
* Excellent knowledge of data strategy and data analytics
* Experience of managing, developing and implementing new systems and business processes
* Excellent problem solving and communication skills
* Positive and open-minded attitude embracing continuous improvement
Some of our benefits:
* Hybrid model of working on-site and from home/remote for most roles, ensuring a flexible work-life balance.
* A chance to work in the award-winning David Attenborough Building, which brings together much of the Cambridge-based conservation community on a ‘conservation campus.’
* A generous pension scheme, up to 12% company contribution.
* Holiday starting at 25 days excluding Bank Holidays and increasing for every year of service up to a maximum of 28 days.
* Full access to LinkedIn Learning with access to more than 13,000 high-quality, on-demand courses.
* Cycle to work scheme.
* Employee Assistance Programme, including access to Health Assured online health portal (webinars, nutritional advice, 4-week programmes, financial wellbeing and more).
BirdLife values a diverse workforce and welcomes applications from all sections of the community. Find out more about our Diversity statement.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will consider putting into place appropriate reasonable adjustments for candidates who may have a disability.
Please note: We are partnering with Peridot Partners for this role. For more information or to apply please click here. Any applications sent directly to BirdLife International will be forwarded to Peridot.
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