Job Description
Do you have experience of working in Operations Management? Do you have a passion or interest in sport? Can you effectively plan and deliver a range of tours/events? If so, we are looking for an ambitious Operations Manager to join our small team based in Bramhall, Cheshire. Demand has increased significantly since the pandemic, so we are now looking to employ an experienced, well organised Operations Manager to help manage and take the business forward. Within 2 years we would be looking for the successful candidate to be running the operations side of the Sports Abroad business, which in turn will bring further career advancement possibilities. This is a very exciting opportunity for the right candidate. Like the sound of this role, click apply to find out more
What will you be doing?
1. Take full management responsibility for pre and post sales operations
2. Sales - provide information on pricing, facilities, and availability.
3. Proactively engage with customers.
4. Convert enquiries and initiate follow-up procedures to ensure successful conversions.
5. Deliver excellent customer service & build strong relationships with clients.
6. Manage all post-sale requirements and deliver a flawless personalised service.
7. Client relationship building
8. Compile and update risk assessments for all destinations.
9. Maintain up-to-date knowledge of current campaigns, special offers a...