Job Details: Job Reference: HCC619392 Salary Range: £39,382 - £43,679 per annum Work Location: Elizabeth II Court, Winchester (Hybrid Working) Hours per week: 37 Contract Type: Permanent Closing Date: 13 December 2024 - please note applications will be reviewed once submitted and shortlisted candidates will be invited to interview on an ongoing basis The Role: Hampshire County Council is a modern business, delivering a vast range of services that make a real difference to the lives of residents, as well as social care and education. These include transport, planning, waste recycling, libraries and trading standards. Joining the Application Support Team, you will be helping to support a wide range of complex applications used across Hampshire County Council, with a focus on Social Care and/or Education. You will be working in a dynamic environment supporting business critical applications. You will be responsible for planning your own and others’ workloads and prioritising tasks. You will co-ordinate system upgrades, ensuring our applications are compliant and secure. To be successful in the role, you need to be positive and enthusiastic with a flexible attitude and excellent interpersonal skills. You will have a background of working in IT, supporting and configuring business applications, any knowledge of Local Authority business processes is an advantage. You will have effective problem-solving skills to manage and resolve complex support incidents. You will be willing to take the initiative and responsibility for leading work streams. You will have experience of functional, system and acceptance testing and working with users to develop and understand business requirements. This role will be based at our Winchester offices, however as part of Hampshire County Council’s Open Workplace Policy, the successful candidate can undertake their work between home and the office (a hybrid approach) depending upon operational requirements. We support an effective work life balance and are open to discussing flexible work requests. Please ensure in your application you clearly evidence your recent and relevant experience for the role. Additional Information: Application Support Consultant Job Description and Person Specification Vetting Requirements: This post is subject to a Criminal Records Check. This post is subject to Non-Police Personnel Vetting. Further information about this process will be provided to successful candidates. Candidates must have resided in the UK for a minimum of 3 years in order for clearance to be obtained. Contact Details for an Informal Discussion: Dawn Skinner, Application Support Manager - Capita One on dawn.skinnerhants.gov.uk or Carl Horrex, Application Support Manager - CareDirector on carl.horrexhants.gov.uk Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.