Training Adviser - Aeronautical Engineering
What you’ll do:
We are looking for an ambitious individual who will recruit, retain, and support a caseload of learners throughout their “Learning Journey” to achieve qualifications in line with key performance indicators and required criteria.
As a Training Advisor, you will be required to:
- Develop excellent working relationships with learners and clients
- Ensure that learners achieve their qualification within the specified timeframe
- Ensure that delivery is achieved within internal and external requirements
You will support learners in the workplace delivering apprenticeships in Aeronautical Engineering.
The role is field-based and fits within the Delivery Team reporting to the Quality Manager.
ALS is committed to promoting the Welsh language for both staff and learners, and while it is not considered essential criteria, the ability to speak Welsh is desirable for this role.
What you are responsible for:
- Communicating and liaising internally and externally, using appropriate methods to facilitate the development of profitable business and sustainable relationships with both clients and learners
- Providing support and guidance to ensure achievement of learner qualifications in line with internal delivery process, internal quality assurance procedures, and the standards required by external bodies
- Representing ALS Ltd in a professional manner and promoting all available services as opportunities arise
- Liaising with the sales team to ensure learners are recruited following the AL&D business plan and targets are met
- Carrying out all associated assessment and verification processes in accordance with internal quality systems, processes, and procedures and within required timescales
- Ensuring all associated administrative tasks are completed to the required standards, following internal policies and procedures
- Ensuring that all relevant health and safety documents are completed within the necessary timescales, following the code of practice and internal policies and procedures
- Monitoring the working environment of the learners and reporting any unsafe practices or surroundings accordingly
- Ensuring a prompt response to any requests made in conjunction with any internal and/or external audits conducted
- Dealing professionally and effectively with any complaints received from either learners or clients
- Effectively managing the working diary to ensure all learners within the caseload are visited accordingly and in line with the stipulated timescales
- Adhering to all equal opportunities and diversity-related legislation concerning learners, clients, and colleagues
- Adhering to all health & safety related legislation concerning learners, clients, and colleagues
- Adhering to all ESDGC (Education for Sustainable Development and Global Citizenship) related information regarding all learners, clients, and colleagues
- To adhere to and promote ALS’ environmental practices
- Any other duties as requested by your manager, which may be necessary from time to time
Personal and other duties and responsibilities:
- Actively keep updated with the company’s services and programs
- Develop yourself by attending courses, meetings, training events, workshops, and seminars to not only develop yourself but also the company
- Demonstrate clear written, verbal, and digital communication skills including report writing skills
- Be highly self-motivated and organized
- Ensure effective customer care skills
- Recognize and maintain confidentiality
- Work as part of a team
- Work on own initiative and meet set timescales
- General housekeeping duties
- Display ALS core values at all times
Diversity statement…
ALS is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on various factors. Our questioning and collating of information are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. The information collated from you will not be used in any decision affecting you.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process; please contact the email address in the ‘Contact point for applicants’ section.
What next?:
The Advert will close 26th July 2024 at midnight; we reserve the right to close this vacancy early if we receive sufficient applications for the role.
Applicants will be notified via email of the application process (please check junk or spam folders).
An interview process consisting of:
- A two-stage interview (1st online & 2nd face to face)
If successful after the first interview, you will be invited to a second interview (face to face) with the Hiring Managers you’ll be working with closely in the role. You will be expected to complete a work-based task or a micro teach (depending on the role).
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
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