Vehicle Damage Assessor
Igloo has a fantastic opportunity for a vehicle damage assessor to work in the Reading region. The successful candidate will be working on the behalf of our client who is a privately owned automotive repair company with various UK locations.
The Role:
In this position, your duties will include, but are not limited to the following:
* Liaising with customers via phone and in person
* Updating customers on repair status
* Liaising with insurance companies
* Estimating damage of customer vehicles
* Estimating on or off site
* Valuating vehicle to repair costs
* Estimating by insurance guidelines
* Ordering the correct parts with the parts department (genuine or non-genuine)
* Attaining correct repair methods
* Updating the online insurance system
* Ensure maximum customer care throughout
* Imaging vehicles throughout different stages
* Creating job cards with repair methods attached
* Obtaining repair authority
* Updating communication log on management system
* Be able to use Audatex system