Social network you want to login/join with:
Customer Support Coordinator, Stoke Golding
Location: Stoke Golding, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
37c2cb9238fe
Job Views:
78
Posted:
18.02.2025
Expiry Date:
04.04.2025
Job Description:
Are you ready to elevate your career in Customer Service? An exciting role awaits in Hinckley for a dedicated Customer Support Coordinator. This position offers a structured 9am-5pm schedule, providing a perfect work-life balance while enabling professional growth in a supportive environment.
Imagine a role where your skills are not only valued but celebrated. As the first port of call for customers, your ability to deliver exceptional service will be the cornerstone of the company's customer satisfaction. This is a chance to make a significant impact, ensuring that every customer interaction is positive and productive.
The ideal candidate will bring a minimum of one year’s experience in an office-based customer service role. This background will have honed your communication skills, both written and verbal, and equipped you with the ability to handle inquiries efficiently and effectively. Your knack for problem-solving and your empathetic approach will be crucial in addressing customer needs and fostering long-term relationships.
In this role, you will be responsible for managing customer queries via telephone or email, providing accurate information, resolving issues promptly or liaising with the relevant department to do so. Your organisational skills will be essential in maintaining detailed records and ensuring follow-ups are conducted in a timely manner. Proficiency in standard office software and a keen eye for detail will further enhance your ability to perform these tasks with excellence.
Joining this team means stepping into a dynamic and collaborative environment where your contributions are recognised and valued. The company prides itself on fostering a culture of continuous improvement and professional development with training provided from day one.
Permanent position starting salary £22,500 with opportunity for career progression to increase up to £26,000.
Benefits including:
* 31 days holiday (including 8 bank holidays)
* Preferential PCP Car/Van Leasing Scheme
* Employee Assistance Programme
* Staff Discount Scheme
* Training and Development
* Refer a Friend Scheme
* Pension Scheme
* Service Recognition Scheme
No qualifications required for this role, so if you are passionate about customer service and ready to take the next step in your career, this role could be the perfect fit. Use the link to apply today or email your CV to us.
#J-18808-Ljbffr