Tees Esk and Wear Valleys NHS Foundation Trust
We have an exciting opportunity for a Clinical Team Secretary/Administrator to join the Health and Justice Service based in HMP Full Sutton and HMP Millsike. HMP Full Sutton is a Category A (high security) male prison estate in East Yorkshire. HMP Millsike is currently under construction and is in close proximity to HMP Full Sutton, this will be a Category C male prison estate and is due to open in 2025. Tees, Esk and Wear Valleys NHS Foundation Trust have successfully tendered to provide mental health services for HMP Full Sutton from June 2024 and HMP Millsike in 2025.
In this role, you will be a part of our multi-disciplinary team who work closely together in order to give the best holistic care to our service users. You will be based in the prison working closely amongst the team.
If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we welcome your application for this role.
Main duties of the job
We are looking for a skilled individual who has experience working in an administrative role to support the unit to achieve and maintain high standards of clinical excellence.
The post involves providing administrative duties to support the multi-disciplinary team in the prison. The successful candidate will need to have excellent IT and organisational skills and a good knowledge of information systems. Secretarial/administrative experience is essential along with comprehensive knowledge and experience within Microsoft Office applications. SystmOne experience would be an advantage although training will be provided.
The team is a busy and fast-paced environment, so the ability to work under pressure to meet deadlines with a flexible and motivated attitude is essential.
The role includes day-to-day admin tasks such as organising meetings, answering the phone, attending team huddles, monitoring a shared inbox, and minuting clinical meetings. Dictation may also be required to support clinical staff.
Excellent communication skills, both verbal and written, coupled with proven secretarial skills and previous experience are essential.
Due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention to crisis and specialist care, our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right in areas that really need it.
We won't rest until everyone in our region has the mental health care they need to lead their best possible life.
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Contact/discussion about the post is welcomed; please contact Laura Roberts for further information.
Person Specification
Qualifications
* Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
* ITQ Level 2 or equivalent or willingness to work towards
* Key skills in literacy and numeracy Level 2 or O Level/GCSE in Maths and English grade C or above
Experience
* Administrative experience in a clinical environment.
* Experience of participation in service and quality improvement initiatives.
* Experience of supervising/training junior administrative staff.
* Experience of handling monies and working within financial guidelines.
Knowledge
* Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
* Comprehensive knowledge of Microsoft Office applications (Word, Excel, and Outlook).
* Understanding of confidentiality and the associated legal and policy requirements.
* Working knowledge of medical/psychological terminology.
Skills
* Input data accurately/efficiently.
* Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties.
* Communicate effectively in the English language and demonstrate both verbal and written comprehension skills.
* Maintain concentration and attention to detail whilst also dealing effectively with interruptions.
* Work on own initiative, prioritise work and consistently meet deadlines.
* Depending on work area, supervise staff in a positive manner to facilitate delivery of an effective service.
* Copy type and transcribe accurately from audiotape and/or shorthand, at a minimum speed of 50 wpm.
* Touch typing.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Tees Esk and Wear Valleys NHS Foundation Trust
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