About the role
Full time/ Part time or Job share - 36.75 hours per week
Up to £31,600 per annum
Permanent
B&Q Cumbernauld
Key responsibilities
1. Lead by example to build an inclusive culture for your colleagues and customers.
2. Coach and train your team to recommend the right finance, products, and installation options to fulfill customer projects.
3. Manage people daily and role model great customer service to support personal growth and development.
4. Oversee the recruitment and induction of installers to ensure the best level of service for customers.
Required skills & experience
1. A natural leader who can motivate and support a team in a fast-paced and constantly changing sales environment.
2. Sharp commercial mind and customer service experience, promoting products, services, and installation options.
3. Willingness to expand skills using new technology and learning new ways of working.
4. Flexible to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognize that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.
For any recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
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