We are proud to have won the "Most Loved Workplace" award! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We are advocates of a diverse and inclusive workplace consistently seeking the most qualified candidates from a wide range of diverse communities.
As a Banking Representative, you will interact with our customers as the 'face’ of Metro Bank displaying sound knowledge of our products and services and delivering exceptional customer service.
What you will do:
* You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and offer personalised products and services for their needs.
* You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.
* You will be a brand ambassador in the community, supporting the store to be the number one community bank.
* You will keep abreast of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.
As a bank, risk is inherent in all our operations. We admire individuals who demonstrate accountability, have excellent attention to detail and who prioritise the well-being of our customers, colleagues, and Metro Bank.
Working Arrangements & Training: