Job Title: Quality Assurance Consultant
Location: Home working with multi-site travel
Full/Part Time: Full Time
Salary: £50,000
Quality Assurance Consultant
Lead the compliance strategy and implementation of standards
Regional field based role covering Hertfordshire, Bedfordshire, Buckinghamshire, Essex
Aboutthe role
You'll influence and monitor the performance of offices across Hertfordshire, Bedfordshire, Buckinghamshire, Essex to ensure sales of products and services meet the required quality and regulatory standards. You'll be promoting best practice in order to provide excellent service to customers and minimise breaches and complaints. You'll be an integral part of a dynamic regional sales team, whilst also working independently and one to one with the network.
You'll be involved in a range of activities including:
Support and oversee new offices to ensure initial training, monitoring and sales support is provided
The monitoring, assessing and coaching of existing offices in order to achieve the required standards of competence
Analyse, proactively identify, report and escalate common or systemic quality risks and issues, to influence and support the shaping of national development solutions or risk mitigation action, to ensure customers and company...