Intercultural Programme Specialist Salary Range: £24,500 per annum Location: Remote working Join our team as an Intercultural Programme Specialist and play a pivotal role in coordinating and delivering top-notch intercultural services. This position is ideal for someone passionate about cultural education and customer service, aiming to enhance the intercultural understanding and effectiveness of our clients. Day-to-Day Responsibilities: Serve as the primary point of coordination for all aspects of intercultural service delivery, including client authorizations, participant intake, program customization, scheduling, and logistics. Influence customers and their families about the benefits of intercultural training and secure our position as the provider of choice through exceptional service. Match clients with the most suitable Intercultural Coach based on specific needs and ensure a high utilization rate of services. Maintain rigorous data integrity across multiple systems including ATLAS and the Digital Learning System. Understand and communicate client-specific policies, both internally and externally, ensuring compliance and tailored customer advice. Generate and maintain essential records and reports for management, aiding strategic decision-making. Lead and contribute to special projects, such as new hire training and development of account-specific strategies to meet revenue and profit goals. Identify and leverage opportunities for cross-selling to enhance revenue potential and participate actively in client meetings. Essential: Learnt/speak another language Desirable: Relocated personally Desirable: Sales experience If you are interested in this role, please click apply