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Reception Manager (Crew Leader) - MOXY Milton Keynes
This position is based on a full-time contract.
Gross Salary: £29,993 per year
We are looking for a confident communicator comfortable in a fast-paced service-focused role. A proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks and Responsibilities
* Helping guests and creating positive experiences
* Manage hotel room inventory and checking guests in/out the Moxy way
* Operate Food & Beverage outlets the Moxy way
* Manage all bills and payments correctly
* Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
* Follow all food safety, licensing and health and safety policies to work safely
* Supporting other Crew Members
* Promote and support the Moxy brand and the Marriott Bonvoy loyalty program
We're looking for someone with Moxie:
* High energy and a fearless do-it-yourself attitude
* Good with people and enjoy chatting with guests
* Skilled multi-tasker who can balance hard work with great service
* Understand that being relaxed isn't the same as being lazy
* Clear communicator fluent in English (and other languages a plus!)
Useful Experience
* Experience within the service industry
* Knowledge of hotel systems such as Opera and/or Micros
* Knowledge of Food Safety & Licensing laws
* Personal experience of travel and the travel industry
Benefits for You!
* Health Cash Plan
* Discounted room rates for you, as well as your friends and family, at Marriott hotels worldwide
* Discount on Food & Beverages at Marriott hotels worldwide
* Enhanced Maternity/Paternity/Adoption pay
* Pension scheme
* Twenty-eight holidays (annually increasing to a maximum of thirty-three holidays)
*A personality assessment can be part of the recruitment process.*
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