M4 Recruitment are looking for a Despatch Operative on a permanent contract to work with our client based in Yate Bristol.
Working 39 hours per week 08.30 – 17.00 Monday – Thursday and 08.30 – 16.00 Friday a Despatch Operative is responsible for the correct returning to a specified location or station, of the clean, repaired, launder kit, bagged to the customers requirements. The correct bagging, of clean kit, is the standard we expect to contribute to the overall customer experience. Working alongside your other team colleagues, so that collectively the laundry is returned back to customers within the agreed 7 day turnaround objective.
A successful despatch team member will strive to get it right first time, be positive in their approach towards others, remain professional and respectful at all times, plus, contribute to company culture that upholds the core behavior values.
You will perform your tasks in a safe environment, actively participating into the companies safety values and culture. The expectation is for you to adhere to all of safety requirements at all times.
30% of the role will consist of Driving products to customer sites using the company Van
Key Responsibilities
·Understand the 7 day turnaround process and the goal of the service centre
·Ensure you aid and contribute to the 7 day turnaround process
·Always escalate issues that prevent you from achieving the 7 day turnaround goal to a supervisor
·Always fold and pack garments correctly to meet presentation standards & customer requirements
·Audit and double check garments/ tickets/ repairs before packing
·Be aware of day order and customer days
·Liaise with Drivers when needed
·Complete and file all necessary paperwork and dispatch notes
·Follow the specified process for laundry that is couriered back to customers
·Be prepared to move sections and complete other work when needed, that you have been trained on to increase productivity or efficiency.
·Take part in a weekly housekeeping check /tidy up/ and cleaning exercise in your work area
·Ensure all equipment used is according to the training given and the specific requirements of the machines being used.
Experience Required
·Well organised and systematic approach to daily activities
·Attention to detail
·Correctly updating paperwork
·Ability to work under pressure, and understanding the order of priority
·Strong communication skills within peer group
.Acts as a role model
33 day’s holidays per year 25 + 8 BH
Company Pension Scheme
Bonus Scheme
10 days sick pay per Annum
Interview available immediately
M4 Recruitment are an employment business and operates as an equal opportunities employer. Permission to place an advertisement for the above mentioned role has been given by the company mentioned